theCharlieCompanyCooperative


Nurturing veterans through nature and camaraderie

Welcome to the Charlie Company Cooperative (c3), a small-unit, direct-action, Veteran Service Organization dedicated to nurturing Veterans through nature and camaraderie, providing pathways to recognize trauma, seek healing, and engage in post-traumatic growth.This mission is carried out through structured guidance, VA navigation, support for storytelling, and helping Veterans find new purpose and opportunities to serve in civilian life.Our Six Guiding Principles
Care through Coordination
Acknowledgement through Camaraderie
Validation through Storytelling
Grounding through Nature
Confidence through Contribution
Healing through Connection
Click MISSION above to learn more.Whether you’re a Vet, a family member, or a friend, there’s a place for you at c3, and we invite you to connect with us.Welcome home, and welcome to c3. We’ve Got Your Six.
Take a knee, face out, drink water.
c3 is the love labor of:
Ian M. Terry, former U.S. Marine and Army Infantry Staff Sergeant, aka Sergeant Mister, aka Brother Sergeant
Hilary D. Nilson, Steadfast Civilian Companion and Complex PTSD Whisperer, aka Household Six, aka Mrs. Mister

Pathway to Post-Traumatic Growth || Our Six Guiding Principles

1: Care through Coordination
We want to find you, check in with you, talk about your service, chat about your relationship with the VA, discuss the struggles you still have today, talk about how your military trauma has injured you in ways you may not recognize, and give you a high-quality map to proper healing through a right relationship and diagnosis with the VA, ensuring you receive the care and benefits you've earned.
2: Acknowledgement through Camaraderie
c3 was founded by a husband and wife team who are no strangers to trauma, complex post-traumatic stress, and traumatic brain injury. We will weep alongside you as we cover your left and right flank and find the right forms and phone numbers on the way to proper care. When you come to the c3, you are among brothers and sisters, judgement free, ready to help you thrive.
3: Validation through Storytelling
We're creating a documentary. We want to hear about your service, your struggles, and your incredible successes. Call or text (REP) CHARLEE any time to share your story.
4: Grounding through Nature
We're building nature-based programs to share the healing power of natural solitude at our camping lands in Colorado and Nevada.
5: Confidence through Contribution
Put your knowledge and experience to work in the community. Volunteer to talk at the library, and re-shelf some books while you're at it. Lead community service projects like trash cleanup or area beautification or coordinating a new Veteran memorial garden. Volunteer in the Watch D.O.G.S. program at your kids' school. Every service mission improves lives -- most of all yours. Continuing your service is all about making an impact where you are, finding purpose and community, and gaining confidence in your contribution to that community.
6: Healing through Connection
We are squad members, brothers and sisters, battle buddies, for life. There are no dues, no demands, and no software or hardware requirements for lifelong membership in the Charlie Company Cooperative. All that is required is a desire to help yourself, to serve others, and to encourage others to do the same: vets helping vets help themselves and their communities.
Click INFO above for links to further resources and information.

Resources and Information

Veteran Crisis Line // (800) 273-8255* is now 988 or text 838255
*Option 1 for Veteran
https://www.knowva.ebenefits.va.gov
https://benefits.va.gov/WARMS/
https://apps.irs.gov/app/eos/
https://www.va.gov/resources/the-pact-act-and-your-va-benefits/
https://veteran.mobilehealth.va.gov/AHBurnPitRegistry/
File for disability claim or claim increase via VA form 21-526EZ online here:
https://www.va.gov/disability/file-disability-claim-form-21-526ez/introduction

###If you've served and are struggling in civilian life,
your diagnosis deserves reassessment.
Your exit Compensation and Pension interview is on another planet to the experiences and reality of your life today, as affected by your service.Whether your trauma stems
from the crucible of combat,
the halls of vigilante barracks,
or the institutionalized struggles you still face,
you deserve better in civilian life.
You are highly trained.You remain hyper-vigilant.You may not recognize just how injured you are.CharlieCoCo can help.If you're in crisis, dial 988 or text 838255 right now to control the bleeding. Then take a knee, face out, and drink water.Once you're good, let us help you get to better.

Above are several members of the 3rd Platoon Spartans, of Charlie Rock, Cacti Battalion, Bronco Brigade, Tropic Lightning Division about to win some hearts and minds in Kirkuk, Iraq circa 2006/7. That's me next to Valdez.

About Us and Our Missionthe Charlie Company Cooperative (c3) equips vets in their transition to civilian life through advocacy, camaraderie, and nature. We aim to help equip you for the fight you don't realize you're about to have or are already deep within. Let's tackle the transition head-on, together, ensuring you thrive, not just survive, in your post-service life.Guiding Principles1. Care through Coordination
We want to find you, check in with you, talk about your service, chat about your relationship with the VA, discuss the struggles you still have today, talk about how your military trauma has injured you in ways you may not recognize, and give you a high-quality map to proper healing through a right relationship and diagnosis with the VA, ensuring you receive the care and benefits you've earned.
2. Acknowledgement through Camaraderie
c3 is a small-unit, direct-action VSO, founded by members who are no strangers to trauma, complex post-traumatic stress, and traumatic brain injury. We will weep alongside you as we cover your left and right flank and find the right forms on the way to proper care. When you come to the Cooperative, you are among brothers and sisters, judgement free, ready to help you thrive.
3. Validation through Storytelling
Your service stories matter, you absolutely did great things that matter in the world, and you look super handsome in that uniform. We're building a Knuckle Draggers storytelling podcast, putting the finishing touches on a community discord server and other socials, and in the meantime, you can always find SergeantMister in the gaming arenas if you want to make contact in the wild.
4. Grounding through Nature
If your service didn't ruin hiking and camping for you forever, we invite you to explore the restorative power of nature and encourage camping meetups and other outdoor communion. Four members (two vets and their wives) of the Cooperative are now Land Guardians and Honorary Spartans in their contributions of two 20-acre mining claims in Colorado to be used for future c3 gatherings and as a place of respite for any in need of such. (Click above to learn how your donations can make you a Land Guardian and Honorary Spartan, too.)
5. Confidence through Contribution
Put your knowledge and experience to work in the community. Volunteer to talk at the library, and re-shelf some books while you're at it. Lead community service projects like trash cleanup or area beautification or coordinating a new Veteran memorial garden. Volunteer in the Watch D.O.G.S. program at your kids' school. Every service mission improves lives -- most of all yours. Continuing your service is all about making an impact where you are, finding purpose and community, and gaining confidence in your contribution to that community.
6. Healing through Connection
We are squad members, brothers and sisters, battle buddies, for life. There are no dues, no demands, and no software or hardware requirements for lifelong membership in the Charlie Company Cooperative. All that is required is a desire to help yourself, to help others, and to encourage others to do the same: vets helping vets help themselves and their communities.
Join Us
Click above to contact the Charlie Company Cooperative and learn how you can help a Veteran truly come home today.

Resources and info

Contact the Cooperative

Contact the Cooperative

Whether you're a Veteran seeking assistance, a volunteer looking to give back, or an organization interested in partnership, we're here to connect. Reach out to us directly, and let's do great things together.

the Charlie Company Cooperative is based in
Colorado Springs, Colo.
and can be reached directly via:
text, voicemail, story contribution:
(737) 242-7533 || (REP) CHARLEE
email: c3@charlieco.co
donate (venmo): @charliecoco

c3 founder and director *Staff Sergeant Ian M. Terry [ aka Sergeant Mister ] // Kandahar, Afghanistan 2010.*

c3 founder and director
U.S. Army Staff Sergeant Ian M. Terry
Kandahar, Afghanistan 2010

I’m retired from the Marines/Army, and when I’m not on kiddo school carpool duty, I'm busy helping Veterans connect with the VA, educating them about brain injury and chronic traumatic stress, and assisting them in filing claims to get properly diagnosed for service-connected PTSD.We're a husband and wife team focused on educating and empowering Veterans, primarily (though not exclusively) those who deployed in support in OEF and OIF.We help navigate the VA claims process and guide vets through understanding their PTSD, C-PTSD, and TBI symptoms and struggles.We help prep for VA interviews and ensure service-connected experiences are effectively communicated to clinicians, so the severity of service-connected PTSD is fully understood.

Below are sample templates for lay statements in support of service-connected disability claims aka buddy letters.Templates below provide the following perspectives:
Veteran Service Officer
Spouse
Coworker
Child
Battle Buddy
Boss
Close friend
Sibling
Religious Leader
Healthcare provider
Grab one, grab all, adjust to your service details, and submit with your claim.


Buddy Letter from a Veterans Service Officer (VSO)[Your Name]
[Your Position]
[Organization Name]
[Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Advocacy Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing to provide my full support for [Veteran's Name]’s VA disability claim for service-connected PTSD. As a Veterans Service Officer and advocate with [organization name], I have worked closely with [Veteran's Name] throughout the process of seeking assistance for [his/her] service-related trauma. During this time, I have witnessed firsthand the emotional, mental, and logistical challenges [he/she] has faced in navigating both the VA system and civilian life.### Efforts to Navigate the VA SystemSince our first meeting on [date], [Veteran's Name] has worked diligently to provide the necessary documentation and meet the requirements for this claim. This process has been far from easy. Despite [his/her] dedication, the administrative hurdles of gathering evidence, attending evaluations, and managing appeals have taken a significant toll on [him/her]. Each step of this process serves as a painful reminder of the experiences [he/she] endured during [his/her] deployments to [locations].Throughout this process, it has been clear to me that [Veteran's Name] is not seeking recognition out of entitlement, but out of a genuine need for the care and resources required to manage PTSD. The symptoms [he/she] struggles with—hypervigilance, emotional regulation issues, intrusive memories, and chronic anxiety—are not abstract or occasional. They affect [his/her] ability to function on a daily basis, interfering with employment, relationships, and overall well-being.### The Long-Term Impact of PTSDPTSD is not just a mental health challenge—it is a lifelong burden that veterans like [Veteran's Name] carry every day. [His/Her] efforts to maintain stability are a testament to [his/her] strength, but I know that even the most determined veterans can only do so much without the right support. There have been moments when [Veteran's Name] has expressed frustration, exhaustion, and even hopelessness—not because [he/she] lacks the will to persevere, but because the weight of [his/her] experiences and the lack of adequate resources have made healing seem out of reach.Despite these challenges, [Veteran's Name] has continued to engage with our organization and the VA system, seeking out therapy, attending appointments, and working on personal development. However, it is essential to recognize that healing from trauma is not a journey that can be taken alone. Without VA support, the barriers [he/she] faces will continue to impact every area of [his/her] life.### The Importance of VA SupportI firmly believe that proper recognition of [Veteran's Name]’s PTSD claim is not just about providing financial assistance—it is about validating [his/her] experiences, removing unnecessary barriers to care, and giving [him/her] a real chance at healing. Many veterans, including [Veteran's Name], experience feelings of abandonment and frustration when their service-connected trauma is overlooked or minimized. VA support is crucial not only to [his/her] recovery but also to helping [him/her] rebuild a meaningful and sustainable life.At [organization name], we are committed to standing by veterans like [Veteran's Name] every step of the way, but we cannot do this alone. Proper VA support is a vital part of the solution. With the right resources, I am confident that [Veteran's Name] can regain stability, reconnect with loved ones, and continue contributing meaningfully to our community.### Closing ThoughtsThank you for your time and attention to this matter. I hope this letter provides insight into the depth of [Veteran's Name]’s service-connected PTSD and the importance of timely and appropriate resolution of [his/her] claim. If there is any further information I can provide, please do not hesitate to reach out to me directly.Sincerely,
[Your Name]
[Your Position]
[Organization Name]


Buddy Letter from a Spouse:[Your Name]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing to provide my perspective as the spouse of [Veteran's Name], a veteran of multiple combat deployments, in support of his claim for service-connected PTSD. Over the course of our marriage, I have witnessed firsthand the profound impact his military service has had on his mental health, our relationship, and our family life. While I feel immense pride in his service, it has also come with significant emotional and psychological burdens that he continues to carry every day.### The Impact on Our Home LifeFrom the beginning of our relationship, I knew that [Veteran's Name] had experienced things that were far outside the scope of ordinary life. He spoke about his deployments in fragments—moments of joy with his brothers-in-arms, but also times of unspeakable loss and trauma. However, as the years have passed, it became clear that his experiences overseas were not merely stories of the past but ongoing battles he still faces today.Sleep is one of the biggest challenges. He struggles with night terrors that leave him awake in the middle of the night, panicked and disoriented. There have been nights where he has woken up shouting, sweating profusely, or gasping for air, caught in memories of moments I can only imagine. These disruptions not only take a toll on his own health but also affect my sleep and emotional well-being. It is heartbreaking to watch someone you love relive trauma night after night.### Challenges with Anger and Emotional RegulationAnother significant challenge is the way PTSD has affected his ability to manage emotions. There are times when minor frustrations—such as a traffic jam or a loud noise—trigger disproportionate anger. While he has never directed his anger toward me or our children, the unpredictability of these episodes has created a constant undercurrent of anxiety in our home. We do our best to avoid situations that might trigger him, but it is impossible to predict every scenario.Over time, he has also developed a tendency to withdraw emotionally. It is difficult for him to express his feelings or connect with others, even with those of us closest to him. Holidays, family gatherings, and social events—occasions that should bring joy—often become overwhelming. As a result, he often isolates himself, leaving both him and our family feeling disconnected.### Isolation and Social Challenges[Veteran's Name] struggles to feel comfortable in social settings, especially around strangers. He frequently avoids crowded places, and even routine outings, such as grocery shopping or dining out, can be stressful for him. When we do go out as a family, he often insists on sitting where he can see all entrances and exits, scanning the environment for potential threats. This hypervigilance, though rooted in survival instincts from his time in combat, makes it difficult for him to relax and be fully present in the moment.I have watched him try to engage with old friends and new acquaintances, but the effort often leaves him exhausted. He finds it hard to relate to people who haven’t experienced the same things he has, which adds to his sense of isolation. It pains me to see him struggle to maintain relationships because I know how deeply he values connection, even though he finds it difficult to express.### Emotional Toll on Our Marriage and Family LifeThe emotional toll that PTSD takes on our marriage is significant. It is difficult to navigate a relationship where the person you love is emotionally distant one day and overwhelmed the next. There are moments when it feels like I am married to two different people—the loving partner I know and the wounded soldier still carrying the weight of the battlefield. While I understand that his trauma is not his fault, it can still feel lonely to shoulder the emotional weight of his pain.Our children have also felt the impact. Although they love their [dad/mom] deeply, they struggle to understand why [he/she] sometimes withdraws from them or becomes frustrated over small things. We do our best to explain that it’s not their fault and that their [dad/mom] is working through challenges from [his/her] military service. However, it’s difficult to see them miss out on the carefree relationship they should have with a parent.Despite these challenges, I am proud of the progress [Veteran's Name] has made. He works tirelessly to improve himself, attending therapy sessions and seeking out ways to better manage his symptoms. But the road to healing is long, and progress often comes in small, uneven steps.### The Importance of VA SupportI believe that with proper care and support from the VA, [Veteran's Name] can continue to make progress toward healing and reintegration. The effects of PTSD are not something that can be “cured” overnight, but with the right resources, I am confident that he can regain a sense of peace and stability.It is essential that the VA recognizes the profound and lasting impact of his service-connected trauma. His PTSD is not just a personal struggle but one that affects every aspect of our lives as a family. Proper recognition of his disability would not only validate his experiences but also provide the support he needs to build a healthier future for himself and for us.### Closing ThoughtsThank you for taking the time to consider this letter. I hope it provides insight into the ongoing challenges [Veteran's Name] faces as a result of his military service. If there is any additional information or clarification needed, I am more than willing to provide it. Please do not hesitate to reach out.Sincerely,
[Your Name]


Buddy Letter from a Coworker:[Your Name]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing this letter in support of my coworker, [Veteran's Name], who has been open with me about his service in the military and the lasting impact of that experience on his mental health. During our time working together at [Company/Organization Name], I have come to admire many of the traits he developed in the military—his dedication, attention to detail, and unwavering sense of responsibility. However, I have also witnessed the challenges that his service-connected PTSD presents in the workplace and the toll it takes on his well-being.### Professional Strengths and ChallengesFrom the moment [Veteran's Name] joined our team, it was clear that he brought the same discipline and focus to his civilian job that he carried in the military. He approaches every task with a sense of urgency and precision, often going above and beyond to ensure that everything is done correctly. His ability to stay calm under pressure has been an asset to our team during high-stress situations.However, I’ve also observed that the habits that once made him an effective soldier now make everyday tasks more difficult for him. [Veteran's Name] often struggles with hypervigilance, which causes him to fixate on small details and potential risks that others might not even notice. This level of scrutiny, while admirable in some respects, can slow down his work and make collaboration with teammates challenging, as he tends to focus on perceived threats or errors long after others have moved on.### Impact of PTSD in the WorkplaceOne of the most noticeable challenges [Veteran's Name] faces is his difficulty managing stress. Loud noises, sudden changes in plans, or even unexpected conversations can trigger an immediate fight-or-flight response. I have seen moments when a small disruption, such as a loud sound or a crowded meeting room, causes him visible distress. He may leave the room abruptly or need several minutes to regain his composure, which can make participating in group work difficult.Additionally, there are times when [Veteran's Name] becomes overwhelmed by frustration, leading to emotional outbursts that seem disproportionate to the situation at hand. These episodes, though infrequent, have strained his relationships with coworkers. I know these outbursts are not a reflection of his character but rather the result of the trauma he carries. He is often remorseful afterward, doing his best to repair the relationships impacted by these moments.### Isolation and Social WithdrawalAnother challenge I have observed is [Veteran's Name]’s tendency to withdraw from social interactions. He often avoids team lunches, after-work gatherings, and other social events that are intended to build camaraderie among colleagues. While I know he values connection and wants to be part of the team, the anxiety that comes with being in social settings seems to hold him back.At work, [Veteran's Name] is more comfortable focusing on individual tasks than engaging in group discussions. When he does participate, he often seems distant or distracted, as though his mind is somewhere else. These behaviors have made it difficult for him to form close bonds with coworkers, which further isolates him and makes the workplace feel less supportive.### The Emotional Toll of PTSDIn the time I’ve known [Veteran's Name], he has shared some of his struggles with me, and it is clear that his PTSD extends far beyond the workplace. He has mentioned difficulties sleeping, frequent nightmares, and a constant sense of being on edge, even during seemingly calm moments. These challenges have undoubtedly affected his performance at work, not because of a lack of effort, but because of the emotional weight he carries every day.It is evident to me that [Veteran's Name] is doing everything he can to manage his symptoms and be a contributing member of our team. However, the trauma he experienced during his military service has left scars that cannot be healed without proper support and resources. His journey toward healing requires more than just personal effort—it requires recognition and assistance from the VA.### The Importance of VA SupportI strongly believe that the VA’s support is essential for [Veteran's Name] to regain a sense of stability in his personal and professional life. With the right resources, I have no doubt that he can continue to build a fulfilling civilian career and maintain meaningful relationships with his coworkers. However, without adequate care, the challenges he faces will only become more difficult to manage over time.Recognizing his service-connected PTSD and providing him with the necessary support will not only benefit him but also allow him to thrive in the workplace and contribute fully to his team. His military service was marked by sacrifice and dedication; now, it is time for him to receive the care and recognition he deserves.### Closing ThoughtsThank you for taking the time to read this letter. I hope it provides insight into the challenges [Veteran's Name] faces and the importance of his claim for service-connected PTSD. If there is any further information I can provide, please do not hesitate to reach out to me.Sincerely,
[Your Name]
[Your Job Title]


Buddy Letter from a Child:[Your Name]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of My [Dad/Mom], [Veteran's Name], for Service-Connected PTSD---Dear Sir or Madam,I am writing this letter to share my perspective as the [son/daughter] of [Veteran's Name] in support of [his/her] VA disability claim for service-connected PTSD. Growing up with a parent who has been through combat is different from what most kids experience, and I hope this letter helps explain how much my [dad/mom]’s time in the military has impacted our family and why getting the right help from the VA is so important.### Growing Up with a Veteran ParentSince I was little, I’ve known that my [dad/mom] served in the military. I’ve always been proud of [him/her] for what [he/she] did, but I’ve also seen how hard it’s been for [him/her] to leave the experiences of war behind. It wasn’t until I got older that I began to understand that the things [he/she] went through overseas still affect [him/her] every single day.One of the hardest things to understand when I was younger was why my [dad/mom] would get so angry or upset over small things. There were times when I thought I had done something wrong, but as I grew up, I realized that the anger wasn’t really about me or anyone else—it was coming from memories of things that happened during [his/her] deployments. Even though [he/she] has never hurt us, those moments are scary because they remind me how much [he/she] is still hurting inside.### The Emotional Distance and Its ImpactThere are also times when my [dad/mom] seems far away, even though [he/she] is sitting right there with us. It’s like [he/she] gets lost in [his/her] thoughts, remembering things I can’t see or understand. Family dinners, holidays, and birthdays sometimes feel like we’re all together but not really connecting, and that can be hard. I know [he/she] loves me, but the emotional distance makes it hard to feel close sometimes.I also noticed that my [dad/mom] avoids a lot of social situations. Things that seem fun to me, like going to the mall or a movie theater, are really hard for [him/her]. When we go out, [he/she] always has to sit where [he/she] can see all the exits, scanning the room as if something bad might happen. I know that [he/she] can’t help it, but it makes me sad that simple outings can cause so much stress.### The Challenge of Nightmares and Sleep IssuesSome nights, I hear my [dad/mom] wake up in the middle of the night, breathing hard or crying out. I’ve seen [him/her] struggle with sleep, waking up exhausted after a night of bad dreams. Even though [he/she] tries to hide it, I can tell when a nightmare has really shaken [him/her]. Seeing someone you love haunted by things from the past, even in their sleep, is hard to understand as a kid. It makes me wish I could help more, but I know it’s something [he/she] has to work through.### Why VA Support Matters to Our FamilyDespite everything, my [dad/mom] works really hard to be a good parent and take care of us. I know that [he/she] goes to therapy and tries to manage [his/her] PTSD, but I also know that it’s not something [he/she] can fix alone. The challenges from [his/her] military service don’t just affect [him/her]; they affect our whole family.Getting the right support from the VA would mean a lot—not just for my [dad/mom] but for all of us. I want to see [him/her] feel better, not just for a day or two but for the long term. I believe that with the right care, my [dad/mom] can find some peace and maybe even feel more connected to us again.### Closing ThoughtsThank you for taking the time to read this letter. I hope it helps you understand what life is like with a parent who has PTSD and why it’s so important for the VA to support my [dad/mom]. If there’s anything else I can do to help, please let me know.Sincerely,
[Your Name]


Buddy Letter from a Battle Buddy:[Your Name]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing this letter as a former battle buddy of [Veteran's Name] in support of his claim for service-connected PTSD. We served together during multiple combat deployments, and the bond we formed in those experiences is unlike any other. Together, we faced situations that most people could never imagine—situations that shaped who we are but also left us with wounds that are not always visible. I know firsthand the challenges [Veteran's Name] has faced since returning home, and I hope my account will help illustrate why his PTSD claim deserves recognition and support from the VA.### Shared Experiences in Combat[Veteran's Name] and I served together in [Unit Name], and during our deployments to [Location(s)], we experienced the best and worst of military service. We built strong bonds with our brothers, but we also witnessed horrific events—loss, destruction, and constant danger. Two events in particular stand out as moments that changed us both forever:- [Key Event 1]: On [Date], we lost [Names of Fallen Comrades] in a [Description of Incident, e.g., IED blast, ambush]. [Veteran's Name] was one of the first on the scene, helping to secure the area and recover the remains of our fallen brothers. I remember the look on his face that day—shock, grief, and an overwhelming sense of duty. It was a moment that left a permanent mark on both of us.
- [Key Event 2]: On [Date], we were tasked with recovering a crash site after a helicopter went down, claiming the lives of [Number] crew members and soldiers we knew well. The scene was devastating. The physical and emotional weight of retrieving the remains and preparing them for dignified transport still haunts me to this day, and I know [Veteran's Name] carries those same memories.
These experiences, among countless others, are etched into our memories, and they continue to shape our lives long after our service ended.### The Transition to Civilian LifeAfter our service, we both faced the challenge of transitioning back to civilian life—a transition that has proven to be one of the hardest battles of all. In the military, the hypervigilance, aggression, and emotional numbness we developed were necessary for survival. But those same traits have become obstacles in our civilian lives.I’ve seen [Veteran's Name] struggle with many of the same challenges I have. Simple things, like attending a family gathering or going to the grocery store, become overwhelming. He often withdraws from social situations, avoiding interactions with others because of the anxiety they bring. This isolation has made it difficult for him to maintain relationships, even with those of us who understand what he’s going through.There have been moments when he has expressed frustration and anger, not because of what’s happening in the present, but because of the unresolved pain from our time in combat. These outbursts are not a reflection of who he is—they are the result of trauma that continues to haunt him.### The Importance of VA SupportI know how hard [Veteran's Name] works to manage his symptoms and move forward, but PTSD is not something that can be overcome by willpower alone. It takes time, treatment, and the right support. Unfortunately, the trauma we carry doesn’t disappear once we return home—it lingers, affecting every part of our lives. Without proper care, the burden becomes even heavier, making it harder to live a meaningful and productive life.It is essential that the VA recognize the depth and severity of [Veteran's Name]’s experiences. His claim is not just about benefits—it’s about acknowledging the sacrifices he has made and providing him with the resources he needs to heal. We both served our country with honor, and now it is time for the country to honor that service by supporting his journey to recovery.### Closing ThoughtsI hope this letter provides insight into the challenges [Veteran's Name] faces and the importance of his PTSD claim. The experiences we went through together were real, and the effects of those experiences are just as real. Please consider this letter as a testament to the lasting impact of his service and the urgent need for proper support from the VA.Thank you for your time and attention. I am available to provide any further information or clarification if needed.Sincerely,
[Your Name]
[Rank, if applicable]
[Unit Name]


Buddy Letter from a Work Supervisor:[Your Name]
[Your Position/Title]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing this letter in support of [Veteran's Name]’s VA disability claim for service-connected PTSD. In my role as [Your Position] at [Company/Organization], I have had the opportunity to supervise [Veteran's Name] for [length of time]. During this time, I have witnessed both the strengths that [his/her] military service has instilled in [him/her] and the significant challenges that PTSD has introduced into [his/her] work life. I hope this letter helps illustrate the impact of these challenges and the importance of proper VA support for [Veteran's Name]’s ongoing well-being.### Professional Strengths and Work EthicFrom the moment [Veteran's Name] joined our team, it was clear that [he/she] brought a level of discipline, focus, and responsibility that is not often seen in the civilian workforce. [He/She] approaches tasks with a meticulous eye for detail, ensuring that every aspect is completed correctly and on time. [His/Her] ability to stay calm under pressure has been an asset to our team, especially during high-stress situations when quick thinking and clear decision-making are required.[Veteran's Name] also exhibits a strong sense of duty, often going above and beyond to meet expectations. This dedication is a direct reflection of the values [he/she] developed during [his/her] time in the military. However, the same qualities that make [him/her] an excellent worker also come with challenges that affect [his/her] performance and well-being.### Challenges Related to PTSDDespite [Veteran's Name]’s dedication, it has become clear that [his/her] military experiences continue to affect [him/her] in the workplace. One of the most noticeable challenges is [his/her] tendency toward hypervigilance. [He/She] often becomes overwhelmed by small details or potential risks, even in situations where others feel at ease. While this can be beneficial at times, it also makes it difficult for [him/her] to prioritize tasks efficiently and collaborate effectively with the team.There have been occasions when sudden noises or unexpected changes have triggered an immediate, noticeable stress response in [Veteran's Name]. For example, [insert specific situation if applicable, e.g., a loud fire alarm caused [him/her] to leave the building abruptly]. These incidents reflect the emotional toll PTSD has taken on [him/her] and demonstrate how seemingly small disruptions can create significant anxiety.Additionally, I have observed moments when [Veteran's Name] becomes emotionally withdrawn, particularly after particularly stressful days. [He/She] may avoid interactions with coworkers or skip team meetings, not out of disrespect but because social situations can become overwhelming. This isolation, while understandable, has made it difficult for [him/her] to build strong workplace relationships.### Emotional Regulation and Work ImpactOne of the most challenging aspects of [Veteran's Name]’s PTSD is managing emotions in high-pressure situations. There have been times when frustration has escalated quickly, leading to outbursts that seem disproportionate to the situation at hand. While these moments are rare, they impact team morale and make it difficult for [Veteran's Name] to feel fully integrated into the team dynamic. I know these outbursts are not intentional but are rooted in the trauma [he/she] experienced during [his/her] military service.Despite these challenges, [Veteran's Name] consistently works hard to improve [himself/herself]. [He/She] has sought out resources and has been open about [his/her] efforts to manage symptoms and find better ways to cope. However, it is clear that these efforts alone are not enough, and additional support from the VA would be crucial to [his/her] ability to succeed both professionally and personally.### The Importance of VA SupportIt is evident to me that [Veteran's Name] is not just trying to be a good employee but is working hard to rebuild a sense of normalcy and stability in [his/her] life. The trauma from [his/her] military service is not something that will simply go away with time—it requires ongoing care and support. Without proper recognition and assistance from the VA, the challenges [he/she] faces will continue to impact [his/her] ability to function effectively in the workplace.Supporting [Veteran's Name] through this claim is not only about recognizing the sacrifices [he/she] has made but also about providing [him/her] with the resources necessary to heal. I believe that with the right care, [Veteran's Name] can continue to build a meaningful civilian career and contribute fully to our team.### Closing ThoughtsThank you for taking the time to review this letter. I hope it provides insight into the challenges [Veteran's Name] faces and underscores the importance of [his/her] claim for service-connected PTSD. Please feel free to contact me if any additional information or clarification is needed.Sincerely,
[Your Name]
[Your Position/Title]
[Company/Organization Name]


Buddy Letter from a Close Friend:[Your Name]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing this letter to offer my support for [Veteran's Name]’s VA disability claim for service-connected PTSD. I have had the privilege of knowing [Veteran's Name] for [number] years, long before [he/she] served in the military. Over the course of our friendship, I have witnessed firsthand how [his/her] experiences in combat have profoundly changed [him/her]. My hope is that this letter provides insight into the challenges [Veteran's Name] faces every day and the importance of recognizing these struggles through proper VA support.### Before and After Military ServiceWhen I first met [Veteran's Name], [he/she] was full of energy, easy to connect with, and always the first to offer a helping hand. [He/She] was the kind of person who made everyone around [him/her] feel at ease, with a contagious laugh and a deep sense of loyalty to those [he/she] cared about.However, after returning from [his/her] deployments, it was clear that something had changed. The person I once knew became quieter, more guarded, and seemed weighed down by memories that [he/she] couldn’t talk about. I remember trying to reconnect with [him/her] after [his/her] return, but [he/she] struggled to engage in the way [he/she] once did. It was as if a part of [him/her] was still stuck overseas, reliving moments that I could not begin to understand.### Behavioral and Emotional ChangesOver the years, I have seen how PTSD has affected [Veteran's Name] in ways that most people don’t notice. [He/She] has become much more sensitive to loud noises or sudden changes, reacting instinctively as if [he/she] is still in a combat zone. On several occasions, I’ve seen [him/her] become overwhelmed in crowded spaces, needing to step away to regain composure. [He/She] often avoids social gatherings altogether, which has made it hard for us to spend time together like we used to.One of the most difficult things to witness has been [Veteran's Name]’s struggle with emotional regulation. [He/She] can go from calm to frustrated in a matter of seconds, often over small things that wouldn’t have bothered [him/her] in the past. These moments don’t reflect the kind and caring person I know—rather, they are the result of unresolved trauma that [he/she] carries every day.### The Toll of Isolation and AnxietyI’ve also seen how PTSD has pushed [Veteran's Name] into isolation. [He/She] spends a lot of time alone, finding it hard to connect with old friends or build new relationships. Even when we do get together, it sometimes feels like [he/she] is not fully present, lost in thoughts and memories from [his/her] time in the military. As a friend, it’s heartbreaking to see someone you care about struggle to find peace and connection.There have been moments when [Veteran's Name] has confided in me about the challenges [he/she] faces—difficulty sleeping due to nightmares, anxiety about leaving the house, and a constant sense of being on edge. These are not things that [he/she] can easily explain to others, and they have made everyday life much harder than it should be.### Why VA Support Is EssentialI know that [Veteran's Name] has been doing everything possible to manage [his/her] PTSD, including seeking therapy and trying to reconnect with friends and family. But the reality is that the trauma [he/she] experienced during [his/her] service is not something that can be overcome alone. Without proper recognition and support from the VA, the weight of these experiences will continue to impact every aspect of [his/her] life.[Veteran's Name] is not just a veteran—[he/she] is someone who served [his/her] country with honor and dedication. Now it is time for the country to honor that service by providing the resources necessary for [him/her] to heal. I believe that with the right support, [Veteran's Name] can begin to find peace and rebuild the relationships that matter most.### Closing ThoughtsThank you for taking the time to review this letter. I hope it offers some insight into the daily challenges [Veteran's Name] faces and the importance of [his/her] VA disability claim. If there is any additional information I can provide, please do not hesitate to reach out to me.Sincerely,
[Your Name]


Buddy Letter from a Sibling:[Your Name]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of My Brother/Sister, [Veteran's Name], for Service-Connected PTSD---Dear Sir or Madam,I am writing to provide my perspective as the sibling of [Veteran's Name] in support of [his/her] VA disability claim for service-connected PTSD. Growing up together, I knew [Veteran's Name] better than almost anyone else. But the person who returned home after serving in the military was not the same sibling I grew up with. It has been difficult to watch someone I love and admire struggle with the invisible wounds of war, and I hope this letter will help convey the depth of those challenges.### Our Relationship Before and After ServiceBefore [Veteran's Name] joined the military, [he/she] was full of life, always the one making us laugh during family gatherings and coming up with adventures for us to share. [He/She] was the kind of person everyone wanted to be around—reliable, caring, and always ready to step in when someone needed help.When [he/she] returned from [his/her] deployments, things were different. It was clear that the person I had grown up with was carrying something heavy—something I couldn’t see but could feel in every interaction we had. [He/She] became quieter, more withdrawn, and less interested in the things we used to enjoy together. Even though I knew [he/she] loved me, there was a distance between us that hadn’t been there before, and I struggled to understand how to bridge that gap.### Changes in Behavior and Emotional StrugglesOver time, I noticed specific changes in [Veteran's Name]’s behavior. [He/She] would get startled easily by loud noises or unexpected events, even during normal family gatherings. I could see [him/her] scanning rooms and constantly watching for potential threats, even when we were supposed to be relaxing. It was like a part of [him/her] was still in combat mode, always on alert.There were also moments of frustration and anger that seemed to come out of nowhere. Small things—like a change in plans or a crowded room—would trigger a strong emotional response that felt overwhelming for [him/her]. These moments never felt directed at me or the family, but they made it hard to feel close to [him/her] in the way we once were.The hardest part has been seeing [Veteran's Name] pull away from family events. Birthdays, holidays, and other gatherings that used to mean so much now seem like sources of stress. I know [he/she] avoids these events not because [he/she] doesn’t care but because being around too many people can feel exhausting or overwhelming.### The Impact on Our Family DynamicsPTSD hasn’t just affected [Veteran's Name]; it has affected our entire family. We’ve all had to adjust to the changes in [his/her] behavior and find new ways to support [him/her]. There are times when it feels like we’re walking on eggshells, trying to avoid triggers that might cause stress or frustration. As a sibling, it’s been tough to find the balance between giving [Veteran's Name] space and trying to stay connected.Even though things have been difficult, I know how hard [he/she] is trying. I’ve seen [him/her] work through therapy and make efforts to reconnect with the family, but the progress is slow and not always steady. It’s clear to me that [he/she] is doing everything [he/she] can to heal, but PTSD is not something that can be overcome without the right support.### Why VA Support Is CrucialI believe that the VA’s support is essential to helping [Veteran's Name] rebuild [his/her] life. The trauma [he/she] experienced during [his/her] military service continues to affect every part of [his/her] life, from relationships with family to day-to-day activities. Proper recognition of [his/her] service-connected PTSD would not only validate what [he/she] has been through but also provide the resources [he/she] needs to heal.Getting the right support from the VA would make a meaningful difference—not just for [Veteran's Name] but for our entire family. We want to see [him/her] find peace, reconnect with loved ones, and live a life that feels whole again. With the right care, I believe that [he/she] can continue to make progress and reclaim the joy that [he/she] once brought to all of us.### Closing ThoughtsThank you for taking the time to read this letter. I hope it provides some insight into the challenges [Veteran's Name] faces and the importance of [his/her] VA disability claim. If there is any additional information or clarification needed, please do not hesitate to reach out to me.Sincerely,
[Your Name]


Buddy Letter from a Healthcare Provider:[Your Name]
[Your Professional Title]
[Your Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Professional Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing to provide a professional statement in support of [Veteran's Name]’s VA disability claim for service-connected PTSD. As [his/her] [therapist/counselor/primary care provider], I have worked closely with [Veteran's Name] to address the psychological and emotional challenges resulting from [his/her] military service. This letter offers insight into the severity of [his/her] symptoms, the impact on daily functioning, and the necessity of continued care and support.### Clinical History and Symptoms[Veteran's Name] first began treatment with me on [date], presenting with a range of symptoms consistent with Post-Traumatic Stress Disorder (PTSD). These symptoms include:- Hypervigilance: [Veteran's Name] experiences constant anxiety and heightened awareness of [his/her] surroundings, often scanning for threats even in safe environments.
- Intrusive Thoughts and Flashbacks: [He/She] has reported frequent flashbacks and intrusive memories of traumatic events from [his/her] combat deployments. These episodes can be both emotionally and physically distressing.
- Emotional Dysregulation: [Veteran's Name] struggles with managing emotions, often experiencing sudden bouts of anger or frustration that feel beyond [his/her] control.
- Sleep Disturbances: [He/She] has chronic difficulty sleeping due to nightmares and restless nights, leaving [him/her] fatigued and emotionally drained.
- Social Withdrawal and Isolation: [He/She] often avoids social interactions, struggling to maintain relationships with friends and family due to anxiety and emotional numbness.
### Impact on Daily FunctioningThese symptoms have had a significant impact on [Veteran's Name]’s ability to function in daily life. The hypervigilance that served [him/her] well in combat has become a source of chronic anxiety, making it difficult for [him/her] to feel safe even in familiar environments. [He/She] struggles with maintaining employment, as the emotional and psychological stress can be overwhelming. Social withdrawal and avoidance behaviors have also made it difficult for [him/her] to maintain personal relationships, contributing to feelings of isolation.Despite [his/her] best efforts, [Veteran's Name] continues to experience symptoms that interfere with [his/her] ability to lead a stable, fulfilling life. These symptoms are not a result of personal shortcomings but are directly connected to the trauma [he/she] endured during [his/her] military service.### Treatment Progress and Challenges[Veteran's Name] has shown courage in seeking help and participating in therapy. [He/She] has engaged in [specific treatment modality, e.g., Cognitive Behavioral Therapy, Eye Movement Desensitization and Reprocessing], working diligently to address [his/her] symptoms. While [he/she] has made some progress, it is clear that the trauma [he/she] experienced has left lasting emotional scars.PTSD is a chronic condition that requires ongoing treatment and support. It is important to recognize that healing is a gradual process, and while [Veteran's Name] is committed to improving [his/her] mental health, the challenges [he/she] faces cannot be resolved without proper care and resources.### The Importance of VA SupportIn my professional opinion, it is essential that the VA recognizes the severity of [Veteran's Name]’s service-connected PTSD and provides the necessary support to facilitate [his/her] healing. Without adequate resources, the risk of further emotional decline and social isolation increases significantly. Access to ongoing therapy, psychiatric care, and other supportive services is critical for [Veteran's Name] to achieve stability and long-term well-being.The trauma [he/she] experienced during [his/her] military service has had a profound and lasting impact on [his/her] life. Proper recognition of [his/her] condition by the VA would not only validate [his/her] experiences but also provide the support necessary to foster meaningful recovery.### Closing ThoughtsThank you for taking the time to review this letter. If you require any additional information or clarification, please do not hesitate to contact me. I am committed to supporting [Veteran's Name] throughout [his/her] treatment journey and ensuring [he/she] receives the care [he/she] deserves.Sincerely,
[Your Name]
[Your Professional Title]
[Your Contact Information]


Buddy Letter from a Religious Leader:[Your Name]
[Your Title, e.g., Pastor, Bishop, Imam]
[Church/Organization Name]
[Contact Information]
[Date]
VA Claims Office
[VA Address]
---Subject: Lay Statement in Support of [Veteran's Name]’s VA Disability Claim for Service-Connected PTSD---Dear Sir or Madam,I am writing this letter in support of [Veteran's Name]’s VA disability claim for service-connected PTSD. As [his/her] [title], I have had the privilege of walking alongside [Veteran's Name] on [his/her] spiritual journey and witnessing both the strength and struggles [he/she] carries from [his/her] military service. I hope this letter offers insight into the challenges [Veteran's Name] faces in reconnecting with [his/her] faith, family, and community, and the critical need for support to foster healing.### Spiritual and Emotional StrugglesSince returning from [his/her] deployments, [Veteran's Name] has struggled with feelings of guilt, anger, and emotional isolation—challenges that often accompany Post-Traumatic Stress Disorder (PTSD). In our conversations, [he/she] has expressed how the loss of comrades and the traumatic events of war weigh heavily on [his/her] heart. This burden of guilt—survivor’s guilt—has become a significant barrier to [his/her] spiritual healing, leading to moments of doubt and disconnection from faith.[He/She] has shared that [he/she] sometimes feels unworthy of peace or healing, as if the horrors of war have permanently distanced [him/her] from the love of God. These thoughts are not uncommon among those who have experienced combat trauma, but they create emotional walls that are difficult to break down without the right support.### Isolation and Difficulty Engaging with the Community[Veteran's Name] has also faced challenges reconnecting with our faith community. While [he/she] makes efforts to attend worship services and participate in activities, it is clear that social interaction can feel overwhelming. On several occasions, [he/she] has quietly excused [himself/herself] from gatherings when the anxiety became too much to bear. Large crowds, loud noises, and even seemingly joyful events can trigger memories from [his/her] time in combat, making it hard for [him/her] to feel safe or relaxed.This sense of disconnection has impacted [Veteran's Name]’s relationships not only within our community but also with family and friends. Despite [his/her] sincere desire to re-engage, the emotional toll of PTSD creates barriers that can be difficult to overcome without professional support.### The Importance of VA SupportIn my experience as [title], I have seen how PTSD can leave individuals feeling spiritually lost, emotionally numb, and isolated from those they love. However, I also believe that healing is possible when individuals receive the care and resources they need. The journey toward healing is not just about addressing the physical and emotional symptoms of trauma—it is also about reclaiming a sense of purpose, reconnecting with faith, and restoring relationships with family and community.It is my firm belief that [Veteran's Name] has the potential to heal and rebuild a meaningful life. But this cannot happen without proper recognition and support from the VA. The trauma [he/she] experienced during [his/her] service is not something that can be overcome alone. With the right resources, [he/she] can find the peace and healing that [he/she] so deeply desires.### Closing ThoughtsThank you for taking the time to review this letter. I hope it offers insight into the spiritual and emotional challenges that [Veteran's Name] faces and the importance of providing [him/her] with the necessary support. If there is any additional information I can provide, please do not hesitate to reach out to me.Sincerely,
[Your Name]
[Your Title]
[Church/Organization Name]


# VA Claims Process: Start to FinishUse this guide to navigate your way through the VA claims process. Start where you need, and jump ahead as needed!---## Where Are You in the Process?### Do you have a copy of your DD-214?
- If YES ➔ [Go to Step 2]
- If NO ➔ [Start with Step 1]
### Can you log into VA.gov?
- If YES ➔ [Go to Step 3]
- If NO ➔ [Go to Step 2]
### Do you have a verified VA profile?
- If YES ➔ [Go to Step 4]
- If NO ➔ [Go to Step 3]
---## Step 1: Locate Your DD-214
Your DD-214 is the foundation for starting your VA claim. It proves your service and is required for VA interactions.
- If you already have a copy, keep it handy.
- Need to request one?
- Get a digital copy from milConnect
- Request from the National Archives
---## Step 2: Set Up Your VA.gov Account
To access VA services, you’ll need a verified VA.gov account.
1. Go to VA.gov.
2. Select “Sign In” and use ID.me, DS Logon, or My HealtheVet.
3. Follow the prompts to verify your identity (ID.me is the quickest option).
---## Step 3: Verify Your VA Profile
After logging in, check your VA Profile to make sure everything is up to date.
- Update your address, phone number, and email.
- Check your Veteran Status Indicator:
- If “Verified”, move on to Step 4.
- If “Not Verified”, submit your DD-214 to confirm your service.
---## Step 4: Start Your Claim
With your profile verified, you’re ready to begin a new claim.
1. Go to VA Disability Claim Page and click “Start a New Claim.”
2. Select “Disability Compensation.”
3. List the conditions you’re claiming (e.g., PTSD, joint pain).
4. For each condition, provide:
- What happened: Describe the event or experience.
- How it affects you now: Mention symptoms and impact.
- Dates and locations: If possible, provide approximate dates and places.
---## Step 5: Upload Supporting Documents
To make your claim stronger, include the following:
- DD-214
- Service Treatment Records (STRs)
- Medical Records showing your current condition
- Buddy Statements from family, friends, or fellow service members
Submit your evidence---## Step 6: Prepare for Your C&P Exam
The VA will likely schedule a Compensation & Pension (C&P) Exam to evaluate your conditions. Here’s how to prepare:
- Show up early and be ready to share your symptoms.
- Be honest about how your condition affects you.
- Remember: This is not treatment—it’s just an evaluation of your current state.
---## Need Help?
If you’re stuck or have questions, reach out! We’ll guide you through the process.
Email Us---Charlie Company Cooperative (c3) | Vets helping Vets

PTSD and C-PTSD: A Comprehensive Support Narrative### Understanding PTSD
Post-Traumatic Stress Disorder (PTSD) is a mental health condition that develops after exposure to a traumatic event or series of events. While commonly associated with combat veterans, PTSD can affect anyone who has experienced life-threatening situations, severe accidents, or violence. For veterans, PTSD often stems from exposure to combat, witnessing death, injury, or loss of comrades, and experiencing constant life-threatening danger.
---### What Is C-PTSD?
Complex PTSD (C-PTSD) is a related condition resulting from repeated or prolonged trauma, often over months or years. While PTSD can develop from a single traumatic event, C-PTSD occurs when a person is trapped in situations where escape is impossible, such as during multiple combat deployments or living under continuous threat. Veterans exposed to prolonged combat environments, hostage-like situations, or moral injury often experience C-PTSD.
C-PTSD includes the same core symptoms as PTSD but adds challenges with:
- Emotional regulation: Intense feelings of shame, guilt, or anger.
- Relationship difficulties: Struggles with maintaining personal connections.
- Negative self-perception: A persistent belief of being worthless or ‘damaged.’
- Detachment from life goals and meaning.
---### Key Signs and Symptoms of PTSD and C-PTSD1. Intrusive Memories:
- Flashbacks or vivid memories that feel like the event is happening again.
- Nightmares related to the traumatic experience.
- Unwanted thoughts and reminders that are hard to control.
2. Avoidance Behaviors:
- Avoiding places, activities, or people that trigger memories of trauma.
- Refusing to talk or think about the traumatic events.
3. Emotional Numbing and Disconnection:
- Feeling detached or estranged from family and friends.
- Losing interest in activities that once brought joy.
- Emotional numbness or difficulty experiencing positive emotions.
4. Hyperarousal and Hypervigilance:
- Always being “on edge,” scanning the environment for threats.
- Difficulty relaxing or feeling safe, even in secure settings.
- Easily startled by noises or sudden movements.
5. Sleep Disturbances and Fatigue:
- Insomnia, frequent waking, or night sweats.
- Exhaustion due to chronic nightmares or restless sleep.
6. Emotional Dysregulation:
- Sudden outbursts of anger or frustration.
- Uncontrollable crying or mood swings.
- Difficulty managing stress and emotions in daily life.
7. Cognitive and Memory Issues:
- Difficulty concentrating or focusing on tasks.
- Memory lapses, particularly around the trauma.
- Negative thoughts about oneself, others, or the world.
8. Relationship Struggles:
- Social isolation or avoidance of friends and family.
- Difficulty trusting others, even close loved ones.
- Fear of rejection or abandonment.
---### Additional Symptoms Unique to C-PTSD
- Moral Injury:
Veterans may struggle with guilt or shame from actions taken or witnessed in combat that conflict with their personal values.
- Fragmented Identity:
Feeling as if their combat persona and civilian self are irreconcilable, making reintegration into civilian life deeply painful.
- Emotional Flashbacks:
Sudden floods of overwhelming emotion tied to traumatic memories, often without specific visual or situational triggers.
---### The Challenges of Living with PTSD and C-PTSDLiving with PTSD or C-PTSD is more than experiencing flashbacks or anxiety—it shapes the way veterans interact with the world around them. Many veterans describe feeling as though they are permanently stuck in “survival mode,” unable to relax or feel safe.The disorder also erodes relationships and trust. Friends and family may not understand why the veteran seems distant, withdrawn, or prone to anger. These symptoms can lead to isolation, loneliness, and, in some cases, self-destructive behaviors such as substance abuse.---### Why Buddy Letters Matter
Buddy letters are critical tools that provide the VA with context and real-world examples of how PTSD and C-PTSD affect veterans. These letters:
- Humanize the veteran’s experience beyond clinical terms.
- Offer specific examples of behavior and challenges.
- Reinforce the veteran’s need for service-connected disability recognition and treatment.
---### Effective Tips for Writing a Buddy Letter1. Be Specific:
Include specific behaviors or moments that reflect the veteran’s struggle, such as instances of emotional outbursts, social withdrawal, or hypervigilance.
2. Offer Examples:
Instead of saying “he gets angry,” describe a situation:
“At a family dinner, [Veteran's Name] became overwhelmed and abruptly left the room when a plate dropped loudly.”
3. Show Impact:
Describe how the veteran’s PTSD affects relationships, work, and daily routines. The more tangible, the better.
4. Highlight Effort:
Acknowledge the veteran’s efforts to seek help, such as therapy or group support, even if progress has been slow or uneven.
5. Focus on Continuity:
PTSD and C-PTSD are lifelong challenges. Emphasize the ongoing nature of the condition and the importance of sustained support from the VA.
---### The Importance of VA Support
PTSD and C-PTSD are not conditions that can be “cured” through willpower or time alone. They require a combination of therapy, medication, and community support. Recognizing these conditions through the VA system is essential to:
- Provide access to treatment and care.
- Validate the veteran’s experiences and sacrifices.
- Reduce the stigma surrounding mental health struggles.
---### Resources for Veterans and Their Families
- Veterans Crisis Line: Dial 988 and press 1 for veterans in immediate crisis.
- National Center for PTSD: https://www.ptsd.va.gov
- Veteran Service Organizations (VSOs): Local VSOs offer assistance with filing claims and accessing resources.
- Support Groups: Group therapy and peer support programs provide safe spaces for veterans to share their experiences and build connections.
---### Closing Thought: PTSD Is Not the End of the Story
For many veterans, PTSD and C-PTSD feel like insurmountable obstacles. But healing is possible with the right resources, support, and understanding. Buddy letters, informed narratives, and collective advocacy are critical tools in ensuring that veterans receive the care they deserve—helping them rebuild their lives, one step at a time.
---
Post-traumatic growth is within your reach.

# The Birth of Hypervigilance: Yellow Footprints and Complex PTSD## Introduction: When the Journey Began
For many of us, the moment we stepped off the bus at boot camp—when the drill instructor began yelling, and we were told to stand on the yellow footprints—was the start of something bigger than we realized. That moment wasn’t just about basic training; it was the beginning of a shift in how our brains worked.
Standing on those yellow footprints, we weren’t just learning how to be Marines, Soldiers, Sailors, or Airmen—we were learning how to survive. That survival mode—hypervigilance—became hardwired into us, forming deep grooves in our brains that remain long after the battles end. These grooves are the beginning of Complex PTSD.---## What Is Hypervigilance, and How Does It Form?
Hypervigilance is a heightened state of awareness where the brain is constantly scanning for threats, even in safe environments. In combat zones, it’s a survival mechanism—something that keeps us alive. But the truth is, hypervigilance doesn’t start in combat.
It starts with the first moment we were conditioned to think like targets—when we were introduced to the idea that any mistake could lead to failure or punishment. The military rewires the brain to think, react, and survive in extreme situations. This process begins during training:- Drill Instructors: Their yelling wasn’t random—it was a tool to introduce stress and teach us how to manage fear and chaos.
- The Yellow Footprints: These weren’t just a place to stand—they symbolized a mental shift. From that moment on, everything became about awareness, precision, and control—how to stand, where to look, and how not to make mistakes that would draw attention.
- Routine Stress Exposure: From early wake-ups to endless drills, stress was intentionally layered into every aspect of training. This was designed to build endurance, but it also laid the foundation for chronic hypervigilance.
While these experiences served us well during our service, they left behind lasting imprints on our minds. These imprints become part of the deep patterns that make PTSD—and more specifically, C-PTSD—so challenging.---## How Hypervigilance Evolves into Complex PTSD (C-PTSD)
The difference between PTSD and C-PTSD lies in the repeated, prolonged nature of the trauma. Complex PTSD isn’t just about one traumatic incident—it’s about trauma that accumulates over time. For military members, this means that:
- Combat Wasn’t the Beginning: The seeds of trauma were planted long before we were deployed.
- Every Day of Service Added Layers: We weren’t just exposed to life-threatening events during combat; we were also exposed to continuous stress, loss of autonomy, and emotional suppression throughout our military careers.
- Reinforcement of Hypervigilance: Every time we entered a new training environment, patrol, or mission, hypervigilance was reinforced—until it became a default state of being.
Over time, our brains formed neural pathways that prioritize survival over rest and connection. The part of the brain responsible for scanning for danger (the amygdala) became hyperactive, while the part of the brain responsible for relaxation (the prefrontal cortex) weakened. This imbalance is why hypervigilance persists even when we’re back home in safe environments.---## Understanding the Yellow Footprints in Your Mind
Even if your deployments are behind you, those yellow footprints remain. They represent more than just the beginning of your military service—they symbolize the moment when your brain began building the patterns of hypervigilance and survival that continue to influence your thoughts, behaviors, and emotions today.
- The Need to Scan Rooms: Do you find yourself needing to sit with your back to the wall or scan for exits in every space you enter? That instinct began long ago, not as a flaw, but as a survival mechanism.
- Overreaction to Noise or Chaos: Do loud sounds or sudden changes cause anxiety or frustration? Those responses were drilled into you, not because you’re weak, but because your brain was trained to react this way to keep you alive.
- Emotional Detachment: Do you struggle to feel connected to family or friends? This emotional distance isn’t a failure—it’s the result of years spent suppressing emotions for the sake of mission readiness.
Recognizing these patterns is the first step toward understanding your C-PTSD. It’s not about blaming the military for what it taught us—it’s about acknowledging how deeply those teachings shaped our brains.---## The Path Forward: Rewiring the Brain
Here’s the good news: Neuroplasticity—the brain’s ability to change—means that the grooves formed by trauma can be reshaped. Healing doesn’t mean erasing the past; it means creating new patterns alongside the old ones. Here are a few ways veterans can begin this process:
### 1. Awareness Is Power
The more you understand how hypervigilance works, the more control you gain over your responses. Instead of reacting on instinct, you can begin to recognize your patterns and choose how to respond.
### 2. Build New Neural Pathways
Creating new habits—such as mindfulness practices, intentional rest, and social engagement—can help your brain develop new grooves that prioritize connection over survival. Small, daily changes can add up over time.
### 3. Lean Into Connection
While hypervigilance often pushes us into isolation, healing happens through connection. Rebuilding relationships—whether through veteran communities or family—helps break the cycle of detachment.
### 4. Embrace Service as Therapy
Helping others gives purpose to the pain. Through initiatives like the Charlie Company Cooperative (c3), service can become a pathway to healing, helping veterans move from survival to purpose.
### 5. Seek Professional Support
C-PTSD is a complex condition that requires more than just willpower to overcome. Therapy, peer support, and VA resources are essential tools for rewiring the brain and building a new way of being.
---## Closing Thought: Owning the Footprints
The yellow footprints were never just a place to stand—they were the beginning of a new identity, one built on awareness, vigilance, and survival. But those footprints don’t have to define us forever. Recognizing that our hypervigilance began long before combat allows us to reframe our experiences and understand that healing is possible.
We may never erase the deep grooves that trauma created, but we can reshape our paths—creating new footprints, new connections, and new ways of being. Post-traumatic growth isn’t about forgetting the past—it’s about learning to live beyond it.

# Reframing Escalation: A New 5 S’s for Civilian Life## Introduction: Military Reflexes in Civilian Contexts
For many of us who served, the Rules of Engagement (ROE) and Escalation of Force (EoF) weren’t just operational procedures—they became ingrained instincts. Through repetition and experience, we learned that control over tense situations was achieved by following a structured escalation process. But that process, built for combat zones, doesn’t translate well to civilian life.
The problem isn’t that we’re trying to escalate things—it’s that our brains are doing what they were trained to do. In high-stress moments, we default to what we know: Shout, Show, Shove, Shoot to Disable, Shoot to Destroy. But those steps—so necessary on the battlefield—can cause confusion, fear, and harm in non-combat settings.In civilian life, the stakes are different. What was once meant to de-escalate and protect now comes across as aggression or even a threat. It’s not just about recognizing that those old reflexes no longer apply—it’s about rewiring our brains to respond differently. This is where a new 5 S’s for civilian de-escalation comes in.---## The Old Model: Escalation of Force (Military Context)
1. Shout: Give a clear, verbal command to gain control over the situation.
2. Show: Display force or capability (such as weapons) to deter further escalation.
3. Shove: Use physical force (non-lethal) to establish control.
4. Shoot to Disable: Employ non-lethal force to neutralize the threat.
5. Shoot to Destroy: Lethal force, if necessary, to eliminate the threat entirely.
In combat, these steps make sense—each one is designed to create clarity and control in chaos. But in everyday civilian life, these actions aren’t just unnecessary—they can alienate the very people we care about and cause unintended harm.---## Why the Old Model No Longer Works
When we default to the old escalation model, our intentions may be misunderstood. What feels like precautionary control to us can come across as aggression, leaving others confused or scared.
- When we shout, it sounds like anger, not a strategic effort to de-escalate.
- When we physically intervene, it feels invasive or threatening.
- When we withdraw emotionally, we isolate ourselves, creating distance between us and the people we love.
It’s not that we’re trying to make things worse—it’s that our brains are doing what they were taught to do under stress. The challenge is to retrain our responses so that we can build trust, maintain relationships, and respond to conflict in ways that foster connection.---## A New 5 S’s for Civilian De-Escalation
This new framework is designed to help us rewire our reflexes and approach conflict differently. These steps emphasize communication, patience, and connection—offering a path toward de-escalation without relying on old combat instincts.
1. STOP
- The first step is to recognize when your military reflexes are kicking in. Take a moment to pause before you act.
- Why this matters: Stopping gives you the space to assess the situation through a civilian lens, rather than defaulting to combat-mode instincts.
2. SLOW DOWN
- Take a breath. Speak slowly and deliberately, even if your brain is telling you to shout and take control. This slows the pace and signals to others that you are calm.
- Why this matters: Slowing down helps regulate your nervous system and shows others that the situation is under control—without needing to raise your voice.
3. SEE THE OTHER PERSON
- Make eye contact. Pay attention to their body language and emotions. Remember, they aren’t the enemy—they’re just as human as you are.
- Why this matters: Seeing the other person helps shift your brain from survival mode to connection mode. It allows you to respond with empathy, rather than control.
4. SPEAK WITH INTENTION
- Use calm, clear, and concise language to communicate what you need. Avoid giving commands—frame your words as requests or observations.
- Why this matters: Speaking with intention keeps the conversation grounded and avoids the confusion that shouting or abrupt commands can cause.
5. STAY PRESENT
- Stay engaged in the moment, even if it feels uncomfortable. Resist the urge to withdraw or isolate—connection is key to resolving conflict.
- Why this matters: Staying present signals that you care about the outcome, fostering trust and defusing tension.
---## Examples of Reframing Escalation
Here are some everyday situations where the old reflexes might kick in—and how the new 5 S’s can help reframe your response.
- Scenario: Someone cuts you off in traffic.
- Old Reflex: Shout or gesture angrily to assert control.
- New Approach: Stop, breathe, and remind yourself that this is not a combat zone. No one’s life is at stake here. Let it go.
- Scenario: A family member says something hurtful or dismissive.
- Old Reflex: Raise your voice to establish control over the conversation.
- New Approach: Slow down, make eye contact, and calmly express how their words affected you. Stay present in the conversation.
- Scenario: A crowded grocery store feels overwhelming.
- Old Reflex: Withdraw to avoid confrontation or potential triggers.
- New Approach: Slow down, focus on your breath, and remind yourself that you are safe. Stay present until the feeling passes.
---## Retraining the Brain: It Takes Time
Just like we were trained to follow the military’s Escalation of Force model, we can retrain our brains to use these new 5 S’s. It won’t happen overnight, but with practice, these new steps will become second nature.
The goal isn’t to erase our old reflexes—they were valuable tools when we needed them. The goal is to expand our toolkit, so we have new options when conflict arises in civilian life.---## Closing Thought: From Control to Connection
In the military, we were taught that control is power. But in civilian life, connection is the real power. Shouting may have worked on the battlefield, but in our homes and communities, it pushes people away. The new 5 S’s are about reframing escalation so that we can build relationships, not break them.
We don’t have to live by the same rules we followed on deployment. We can write new rules—ones that foster connection, trust, and healing.

# What to Expect at the CAPS-5 Interview
Understanding the PTSD Diagnostic Process
The CAPS-5 (Clinician-Administered PTSD Scale for DSM-5) interview is a standard assessment tool used to evaluate the presence and severity of PTSD. While some veterans may undergo the full CAPS-5, others might experience an adapted or shorter version. Regardless, it’s essential to understand the basics so you can be prepared and know how to approach this interview.---## Purpose of the CAPS-5 Interview
The CAPS-5 interview is designed to assess PTSD symptoms in depth. This structured interview helps mental health professionals determine whether you meet the criteria for PTSD based on the DSM-5 (Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition). The interview also allows clinicians to evaluate the frequency and intensity of each symptom, giving them a clear picture of how PTSD impacts your life.
### Why This Matters
The CAPS-5 interview isn’t about judgment; it’s about creating a clear, accurate record of your experiences and symptoms. This information helps clinicians make informed decisions about your diagnosis, treatment options, and, if relevant, VA benefits.
---## What to Expect During the Interview### 1. An Overview of Trauma History
The interviewer will ask you to describe the traumatic events you’ve experienced. They’ll want to know when these events happened, what specifically occurred, and how these experiences impacted you at the time.
Example Questions:
- Can you describe a traumatic event that you feel contributed to your symptoms?
- How did you feel during the event?
Tip: It’s okay if talking about trauma is hard. Just do your best to focus on the basics—you don’t need to go into every detail unless you’re comfortable.---### 2. Symptom-Specific Questions
The heart of the CAPS-5 interview is discussing symptoms across four major categories of PTSD: Intrusive Thoughts, Avoidance, Negative Alterations in Cognition and Mood, and Arousal and Reactivity. For each category, the interviewer will ask questions to gauge how often you experience these symptoms and how intense they feel.
#### Intrusive Thoughts
These questions explore recurrent, involuntary, and distressing memories of the traumatic event, such as flashbacks or nightmares.
Example Questions:
- How often do you have intrusive thoughts about the event?
- Have you had any nightmares related to the trauma?
#### Avoidance
The interviewer will ask about efforts to avoid thoughts, feelings, or reminders of the traumatic event.
Example Questions:
- Do you try to avoid certain places, people, or activities that remind you of the trauma?
- Do you avoid talking about the event or thinking about it on purpose?
#### Negative Alterations in Cognition and Mood
This section focuses on negative thoughts or feelings since the trauma, such as guilt, self-blame, or feeling disconnected.
Example Questions:
- Do you feel less interested in activities you used to enjoy?
- Do you often feel numb, detached, or emotionally distant from others?
#### Arousal and Reactivity
These questions assess increased irritability, difficulty sleeping, hypervigilance, and exaggerated startle responses.
Example Questions:
- How often do you feel “on edge” or hypervigilant?
- Do you have trouble sleeping or staying asleep?
Tip: Be honest about how often and how strongly you experience these symptoms, even if it feels repetitive. The clinician is trying to gauge consistency and severity.---### 3. Evaluating Functional Impact
Beyond symptoms, the clinician will ask about how PTSD affects your daily life, relationships, work, and general functioning.
Example Questions:
- How has PTSD impacted your ability to work or complete everyday tasks?
- Has it affected your relationships with family and friends?
Tip: Give concrete examples of times when PTSD symptoms interfered with your life—such as missing work, avoiding social events, or struggling with concentration.---### 4. Rating Symptom Severity and Frequency
Throughout the interview, the clinician will ask you to rate each symptom based on its severity and frequency. This rating helps create a clear profile of how PTSD affects you, which is crucial for accurate diagnosis and treatment planning.
Example Rating Scale:
- Frequency: Ranges from “never” to “daily.”
- Intensity: Ranges from “none” to “extreme.”
Tip: Think about your experiences over the past month and year. Consider patterns, like times when symptoms worsen or specific triggers.---## How to Prepare for the CAPS-5 Interview### 1. Reflect on Your Experiences
Before the interview, spend some time reflecting on your symptoms, triggers, and the impact of PTSD on your life. You don’t need to rehearse answers but having examples in mind can help you communicate clearly.
### 2. Be Honest and Specific
It’s natural to want to downplay symptoms, but remember that the CAPS-5 is a diagnostic tool—it’s there to help, not to judge. Honesty is essential for getting the right diagnosis and support.
### 3. Set Emotional Boundaries
Talking about trauma can be overwhelming, so it’s okay to take breaks or let the interviewer know if you need a moment. Setting emotional boundaries can help you stay grounded throughout the process.
---## What Happens After the CAPS-5 Interview?
Once the interview is complete, the clinician will analyze your responses and determine whether you meet the criteria for PTSD. They may discuss a diagnosis with you right away, or you might need a follow-up appointment to go over results.
Next Steps Could Include:
- A referral to a mental health provider for therapy or counseling.
- Recommendations for treatment options, such as Cognitive Behavioral Therapy (CBT) or Eye Movement Desensitization and Reprocessing (EMDR).
- Documentation for VA claims or other support systems.
---## Final Thought: Walking In with Confidence
The CAPS-5 interview may feel daunting, but it’s designed to give you and your providers a clear understanding of what you’re going through. With preparation, honesty, and openness, you’ll be able to communicate your experience effectively—paving the way for support, healing, and growth.
You don’t have to face this alone. This interview is just one step in your journey, but it’s a critical one that can help you get the care you need.

### 1. C-PTSD – The Yellow Footprints
- : charlieco.co/#ptsd
- : Connects Complex PTSD with early military conditioning, like the yellow footprints moment in basic training, to help Veterans recognize the roots of hypervigilance and trauma.
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### 2. Your Brain – PTSD, TBI, and Symptoms
- : charlieco.co/#yourbrain
- : Offers a deep dive into how trauma and TBI affect the brain, providing Veterans with clear information on symptoms and changes brought by these injuries.
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### 3. Flow – Getting Into the VA System
- : charlieco.co/#flow
- : Guides Veterans in navigating the VA system, offering practical steps for beginning the claims process and accessing VA benefits.
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### 4. End of Fight (EOF) – Reframing Your Training for Civilian Life
- : charlieco.co/#eof
- : Helps Veterans understand the impact of military conditioning on civilian life and offers strategies to reframe survival instincts for healing.
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### 5. Buddy Letters – Telling Your Story with Support
- : charlieco.co/#buddy
- : Provides sample buddy letter templates to help Veterans and their supporters communicate effectively within the VA claims process.
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### 6. CAPS-5 Interview Primer
- : charlieco.co/#caps
- : Prepares Veterans for the CAPS-5 interview, a structured assessment used to diagnose PTSD.